Terms of Service

TERMS OF SERVICE

Last updated: May 13, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Maximus Voice LLC, doing business as Maximus ("Company," "we," "us," "our"), a limited liability company formed in Maine, United States, with its principal place of business at Maximus Voice LLC, 9 N River Rd #484, Auburn, ME 04210.

We operate the website https://www.maximus.work (the "Site"), and we intend to release a mobile application named Maximus (the "App," when made available), together with any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Maximus is a voice-first personal information management and life coordination service for adult consumers and employer-sponsored users in the United States. Users interact with Maximus primarily through (i) real-time voice conversations with an AI assistant accessed through a responsive website and, in future releases, native mobile applications, and (ii) SMS text messaging. Functionality currently provided to users includes: voice-based capture and retrieval of user-dictated personal information, including commitments, recurring obligations, names, plans, and other notes; a personal cash flow journal in which users verbally record spending, money owed, and money they are owed; and a daily morning text message synthesizing items the user has previously captured together with an open-ended prompt for a brief voice check-in.

You can contact us by phone at ‪(207) 619-2771‬, by email at hello@maximus.work, or by mail at Maximus Voice LLC, 9 N River Rd #484, Auburn, ME 04210.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Maximus Voice LLC, concerning your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree with all of these Legal Terms, you are prohibited from using the Services and must discontinue use immediately.

IMPORTANT — PLEASE READ CAREFULLY BEFORE USING THE SERVICES:

The Services use artificial intelligence and large language models to generate responses, briefings, and synthesized content based on information you provide. AI outputs may be inaccurate, incomplete, or out of date. See Section 11 (AI-Generated Content) and Section 23 (Disclaimer).
The Services do not provide medical, mental health, financial, investment, tax, legal, or other professional advice. See Section 23 (Disclaimer).
The Services include binding individual arbitration of disputes and a class action waiver. See Section 21 (Dispute Resolution). You have the right to opt out of binding arbitration within 30 days as described in that section.
Voice conversations are recorded and processed to deliver the Services. See Section 12 (Voice Recordings).

Supplemental terms and conditions or documents that may be posted on the Services from time to time are expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time. We will alert you about material changes by updating the "Last updated" date above and, where the change is material, by providing additional notice through the Services or by direct communication. Your continued use of the Services after the date of revised Legal Terms are posted constitutes acceptance of the revised Legal Terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
DMCA NOTICES
USER REPRESENTATIONS
USER REGISTRATION AND ACCOUNTS
EMPLOYER-SPONSORED ACCESS
SUBSCRIPTIONS, FREE TRIAL, AND BILLING
PROHIBITED ACTIVITIES
USER CONTENT
CONTENT LICENSE
AI-GENERATED CONTENT
VOICE RECORDINGS
MOBILE APPLICATION LICENSE
SMS TEXT MESSAGING
PRIVACY POLICY
SERVICES MANAGEMENT
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
BETA AND EARLY ACCESS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
CALIFORNIA USERS AND RESIDENTS
MISCELLANEOUS
CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Regulatory scope. Maximus is a general-purpose consumer service. The Services are not a healthcare service, electronic medical record, regulated financial institution, money transmitter, broker-dealer, investment adviser, lender, debt collector, registered tax preparer, or law practice. The Services are not designed for, and are not made available for use in connection with: (a) the storage, transmission, or processing of protected health information subject to the Health Insurance Portability and Accountability Act ("HIPAA"); (b) data subject to the Gramm-Leach-Bliley Act ("GLBA"), the Fair Credit Reporting Act, the Children's Online Privacy Protection Act, or similar industry-specific regulatory regimes; (c) any activity requiring compliance with the Federal Information Security Management Act ("FISMA") or analogous government information security regimes; or (d) any safety-critical or life-critical application. You may not use the Services in any manner that would require us to comply with any of the foregoing regimes, or in any manner that would subject us to any registration requirement as a regulated entity, and you are solely responsible for ensuring that your use of the Services complies with all laws applicable to you.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the Prohibited Activities section below, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

access the Services; and
download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to hello@maximus.work. If we grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these intellectual property rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Feature feedback and suggestions

If you send us any question, comment, suggestion, idea, feedback, or other information specifically about the design, features, performance, or operation of the Services ("Feedback"), you agree that we may use, copy, modify, distribute, publish, and exploit such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Feedback does not include your User Content (defined in Section 9), which is governed by the terms of Sections 9 and 10.

3. DMCA NOTICES

We respect the intellectual property rights of others. If you believe that any material accessible on or from the Services infringes your copyright, you may request removal of those materials by submitting written notification to our designated copyright agent under the Digital Millennium Copyright Act ("DMCA"). Your notification must include:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material on the Services that you claim is infringing and that you request to be removed, with information reasonably sufficient to allow us to locate the material;
Your name, address, telephone number, and email address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Send DMCA notices to:

DMCA Agent — Maximus Voice LLC, 9 N River Rd #484, Auburn, ME 04210 Email: dmca@maximus.work

We may terminate the accounts of users who are repeat infringers.

4. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity to enter into these Legal Terms and you agree to comply with them; (4) you are at least 18 years of age and are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

5. USER REGISTRATION AND ACCOUNTS

You may be required to register to use the Services. You agree to keep your password and any other authentication credentials confidential and will be responsible for all use of your account. You must notify us promptly of any unauthorized use of your account or any other breach of security. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

You may terminate your account at any time by following the procedure described in our Privacy Policy. Upon account termination, we will handle your information in accordance with our Privacy Policy.

6. EMPLOYER-SPONSORED ACCESS

In certain cases, an employer, contractor, or other organization ("Sponsor") may pay for your access to the Services. If your access is sponsored:

You are the user of the Services, and you remain the contracting party under these Legal Terms.
Your individual voice recordings, transcripts, SMS messages, financial entries, and other personal data are not shared with the Sponsor. The Sponsor receives only aggregated, de-identified information about service usage and outcomes across its sponsored users, as further described in our Privacy Policy.
If the Sponsor stops paying for your access, or if your relationship with the Sponsor ends, we may notify you and convert your account to a consumer subscription at the then-current consumer rate, or, at your election, close your account.
With your express opt-in consent, a Sponsor may provide a limited knowledge store (such as benefits information or an internal contact directory) for the Services to make available to you. You may withdraw that consent at any time.

The Sponsor may have a separate written agreement with us. Nothing in any Sponsor agreement modifies these Legal Terms as between you and us.

7. SUBSCRIPTIONS, FREE TRIAL, AND BILLING

Billing and renewal

Your subscription will continue and automatically renew unless canceled. By subscribing, you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable subscription. The length of your billing cycle will depend on the subscription plan you choose at the time you subscribe to the Services.

Free trial

We offer a 30-day free trial to new users who register with the Services. We will charge your payment method according to your chosen subscription at the end of the free trial unless you cancel before the trial ends.

Cancellation

You can cancel your subscription at any time by following the cancellation procedure in your account settings or by emailing hello@maximus.work. Your cancellation will take effect at the end of the current paid term. We do not provide refunds for unused portions of a paid term except where required by applicable law.

Fee changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law and with reasonable advance notice. Continued use of the Services after the effective date of a price change constitutes acceptance of the new price.

Auto-renewal disclosures

For California, Oregon, and other state residents whose laws require additional notice: we will provide cancellation and renewal information as required by law. You may cancel at any time by following the procedures above.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services or the Content contained therein.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other malicious code that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete any copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person, or use the username of another user.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees, agents, or contractors engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access, including voice usage caps, SMS rate limits, or other usage controls.
Copy or adapt the Services' software, including but not limited to HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use the Services to develop, train, or improve any artificial intelligence model, machine learning system, or competing product.
Use the Services as part of any effort to compete with us or otherwise use the Services or the Content for any revenue-generating endeavor or commercial enterprise.
Sell, lease, sublicense, or otherwise transfer your account or your access to the Services.
Use the Services to record or transmit communications involving a third party without that third party's consent, where the consent of all parties to a communication is required by applicable law.
Use the Services to advertise or offer to sell goods and services, or to send unsolicited commercial messages.

9. USER CONTENT

The Services are designed to receive content from you. As part of using the Services, you provide content to us, including:

Voice recordings of your conversations with the Maximus AI assistant;
Transcripts of those voice recordings generated through speech-to-text processing;
The content of SMS messages you send to or receive from the Services;
Information you verbally provide about your finances, including spending, amounts owed, amounts owed to you, and money-related commitments;
Information you verbally provide about your commitments, recurring obligations, schedule, work, training, household, relationships, and other matters;
Information about third parties whom you reference in conversations, including names and other details of family members, coworkers, members of your crew, and others; and
Any other content you submit through any channel made available by the Services.

The foregoing is collectively referred to as "User Content."

By submitting User Content, you represent and warrant that:

You have the right to provide the User Content to us and to grant the licenses described in Section 10;
Your User Content is not, to your knowledge, false, inaccurate, or misleading in any material respect that is intended to defraud another person or entity;
Your User Content does not violate any applicable law, regulation, or rule, including but not limited to laws prohibiting harassment, threats, defamation, fraud, child sexual abuse material, or unauthorized recording of communications;
Your User Content does not infringe the intellectual property rights or other proprietary rights of any third party;
You have obtained any consents from third parties that may be required by applicable law in connection with information you submit about them, including but not limited to consents required under state two-party recording consent statutes (see Section 12);
Your User Content does not contain any government identifiers, full payment card numbers, bank account or routing numbers, or similar sensitive credentials (we do not need this information to provide the Services, and we ask that you not provide it).

You retain ownership of your User Content. We do not claim ownership of your User Content.

We do not pre-screen User Content. We have the right, but not the obligation, to monitor User Content and to remove or refuse to process any User Content that, in our reasonable judgment, violates these Legal Terms or applicable law.

10. CONTENT LICENSE

You grant us a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable (to our service providers and subprocessors for the limited purposes described below) license to host, store, transcribe, process, transmit, analyze, display to you, and otherwise use your User Content solely as necessary to:

Operate, provide, maintain, secure, and improve the Services for you;
Generate AI responses, briefings, retrieval, summaries, and other functional outputs of the Services on your behalf;
Comply with applicable law and respond to lawful requests; and
Enforce these Legal Terms and protect the rights, safety, and security of the Services, our users, and the public.

We do not authorize our AI service providers or other subprocessors to use your User Content to train their own foundation models or for any purpose other than providing the Services to us and to you. Where our agreements with subprocessors permit, we instruct them to exclude your User Content from model training.

This license terminates when your User Content is deleted from our systems in accordance with our Privacy Policy, except (i) to the extent we have shared your User Content with subprocessors in the ordinary course of providing the Services, in which case the license persists as needed for the subprocessor's contractual deletion or retention obligations; and (ii) to the extent retention is required by law or necessary to resolve disputes, prevent fraud, or enforce our agreements.

We may use de-identified or aggregated information derived from User Content for any lawful purpose, including service improvement, research, and reporting, provided that we apply commercially reasonable measures to ensure such information cannot be re-identified.

11. AI-GENERATED CONTENT

The Services are built around artificial intelligence and machine learning technologies, including large language models, automatic speech recognition, and text-to-speech systems. AI processing is intrinsic to the Services.

Limitations of AI outputs. Outputs generated by the Services, including AI assistant responses, briefings, summaries, retrieval results, recurrence inferences, and similar content (collectively, "AI Outputs"), are produced by probabilistic systems and may be inaccurate, incomplete, biased, out of date, or otherwise unreliable. AI Outputs may misremember, mischaracterize, omit, or fabricate information you have provided, and may misinterpret your intent. AI Outputs are not a substitute for your own judgment, your own records, or professional advice.

Your responsibility. You are responsible for reviewing AI Outputs before relying on them. Do not rely on AI Outputs for any medical, mental health, financial, investment, tax, legal, employment, safety, or other consequential decision without independently verifying the information and, where appropriate, consulting a qualified professional. The Services do not provide professional advice. See Section 23 (Disclaimer).

No solely automated decisions with legal effect. Some features of the Services involve automated processing of your information. We do not make solely automated decisions about you that produce legal or similarly significant effects. If we ever introduce a feature that would, we will provide notice and offer human review as required by applicable law.

Third-party AI providers. We rely on third-party AI service providers to deliver AI functionality. Your inputs are transmitted to and processed by these providers as part of providing the Services. See our Privacy Policy for details, including our commitment not to authorize such providers to use your information for their own model training.

12. VOICE RECORDINGS

By using the voice features of the Services, you understand and agree that:

The Services record audio of your voice conversations with the Maximus AI assistant and process those recordings as part of providing the Services.
You consent to the recording, storage, transcription, and processing of your voice for the purposes described in our Privacy Policy and Section 10.
The voice recording is the medium of interaction with the AI assistant. We do not use your voice recordings to identify or authenticate you as an individual, and we do not generate or store voiceprints, facial geometry, or other biometric identifiers for the purpose of identifying you. Where your jurisdiction defines voice recordings as biometric information regardless of identification purpose, we treat them as such and protect them in accordance with applicable law and our Privacy Policy.

Third parties referenced in your conversations. You may, at your discretion, mention or describe third parties (family members, coworkers, members of your crew, and others) in your voice conversations. You are solely responsible for ensuring that any such use complies with applicable law, including state recording consent statutes. In states that require the consent of all parties to a communication to record it (commonly known as "two-party" or "all-party" consent states), you must not use the Services to record live communications with third parties without those parties' informed consent. The Services are designed to record only your voice and not the voices of other parties to live calls.

You can stop voice processing at any time by ending your conversation with the AI assistant or by closing your account in accordance with our Privacy Policy.

13. MOBILE APPLICATION LICENSE

This Section 13 applies only at such time as we make a mobile application of the Services available.

Use license

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.

Apple and Android devices

The following terms apply when you use the App obtained from either the Apple App Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this mobile application license or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license against you as a third-party beneficiary thereof.

14. SMS TEXT MESSAGING

Program description

By providing your mobile phone number to us and opting in to SMS messaging, you expressly consent to receive recurring text messages (SMS or MMS) from Maximus at the mobile number you provide. Messages may include daily morning briefings, responses to information you have captured, scheduling reminders, and account and security alerts.

Frequency

Message frequency varies based on your usage of the Services. Daily briefings are sent once per day at your preferred time. Other messages occur based on the information you submit and the features you use.

Carrier and rates

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Privacy and Opting out

Mobile information collected when you opt in to receive SMS messages from Maximus, including your mobile phone number and SMS consent records, will not be shared with third parties or affiliates for marketing or promotional purposes. The only third party with whom we share your mobile phone number is Twilio, our SMS service provider, solely for the purpose of delivering messages to you. SMS opt-in data is not sold, shared, or otherwise disclosed to advertisers, data brokers, or marketing partners.

You may opt out of SMS messages at any time by replying STOP to any message from Maximus. You will receive a confirmation message and will no longer receive SMS messages from the Services. To resume SMS messages, follow the opt-in process again from your account.

Help

For help, reply HELP to any SMS message from us, email hello@maximus.work, or call ‪(207) 619-2771‬.

Privacy

Mobile phone numbers and the content of SMS messages are processed in accordance with our Privacy Policy.

15. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://www.maximus.work/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms by reference.

We have made certain public commitments in the "Maximus Promise" regarding the handling of your information, including that we will not sell your personal information, share it with advertisers, or share individual user information with Sponsors. Those commitments are reflected in our Privacy Policy and apply for so long as we operate the Services under the Maximus brand.

The Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

16. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your User Content or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

17. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

Termination by you. You may terminate your account and these Legal Terms at any time by following the procedure described in our Privacy Policy or by emailing privacy@maximus.work.

Termination by us. Without limiting any other provision of these Legal Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses or mobile numbers) for breach of any representation, warranty, or covenant contained in these Legal Terms, for violation of any applicable law or regulation, or as otherwise reasonably necessary to protect the Services, our users, or the public. We may terminate your use or participation in the Services or delete your account, in our sole discretion. Where reasonably practicable, we will give you notice before terminating your account for reasons other than breach.

Effect of termination. Upon termination, your right to access and use the Services ceases immediately, and we will handle your User Content in accordance with our Privacy Policy. Sections 2 (Intellectual Property), 9 (User Content), 10 (Content License), 11 (AI-Generated Content), 17 (Term and Termination), 21 (Dispute Resolution), 23 (Disclaimer), 24 (Limitations of Liability), 25 (Indemnification), 26 (User Data), and 29 (Miscellaneous), together with any other provision that by its nature should survive termination, survive termination of these Legal Terms.

If we terminate or suspend your account for material breach, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.

18. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will provide reasonable advance notice of material changes to functionality where reasonably practicable. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services, except as expressly provided in these Legal Terms or required by applicable law.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

19. BETA AND EARLY ACCESS

Portions of the Services may be designated as beta, preview, early access, or pre-release versions ("Beta Features"). Beta Features are provided for evaluation purposes only and may contain bugs, errors, or other defects. We may modify, suspend, or discontinue Beta Features at any time without notice. Beta Features are provided on an "as is" and "as available" basis without any warranties of any kind, and we will have no liability for any harm or damage arising out of or in connection with your use of Beta Features. We may, in our discretion, provide you with credits, refunds, or other accommodations if Beta Features materially fail to perform as represented.

20. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Maine applicable to agreements made and to be entirely performed within the State of Maine, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act are excluded from these Legal Terms.

21. DISPUTE RESOLUTION

Informal negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party. The notice must include the Party's name, contact information, a description of the Dispute, and the relief requested. Notices to us should be sent to legal@maximus.work.

Binding arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding individual arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing and shall provide a written statement of decision describing the essential findings and conclusions on which the award is based. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Cumberland County, Maine, although you may elect to participate by phone, video, or written submission. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Cumberland County, Maine, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

30-day right to opt out of arbitration

You have the right to opt out of binding arbitration within 30 days of first agreeing to these Legal Terms. To opt out, send us a clear written notice of your decision to opt out by email to legal@maximus.work, with the subject line "Arbitration Opt-Out," and include your name, the email address associated with your account, and a statement that you wish to opt out of binding arbitration. If you opt out, neither you nor we will be bound by the arbitration provisions of this section, but the rest of these Legal Terms (including governing law and venue in Cumberland County, Maine) will continue to apply.

Class action waiver

You and we agree that any Dispute will be resolved on an individual basis and not as a class, consolidated, or representative action. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. If a court decides that this class action waiver is unenforceable as to any specific claim or request for relief, that claim or request shall be severed from arbitration and brought in court, and all other claims must be arbitrated.

Exceptions to informal negotiations and arbitration

The Parties agree that the following Disputes are not subject to the provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, or unauthorized use; and (c) any claim for injunctive or other equitable relief. Either Party may also bring an individual action in small claims court for any qualifying Dispute. If this provision is found to be illegal or unenforceable, then the Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above.

22. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

23. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

No professional advice. THE SERVICES, INCLUDING ANY AI OUTPUTS, ARE NOT INTENDED AS, AND DO NOT CONSTITUTE, MEDICAL, MENTAL HEALTH, FINANCIAL, INVESTMENT, TAX, LEGAL, EMPLOYMENT, OR OTHER PROFESSIONAL ADVICE. THE SERVICES ARE NOT A SUBSTITUTE FOR THE ADVICE OF A QUALIFIED PROFESSIONAL. ALWAYS SEEK THE ADVICE OF A QUALIFIED PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION, A FINANCIAL DECISION, A LEGAL MATTER, OR ANY OTHER PROFESSIONAL MATTER. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY OR ARE IN CRISIS, CALL YOUR DOCTOR OR 911 (OR YOUR LOCAL EMERGENCY NUMBER) OR 998 FOR MENTAL HEALTH CRISES IMMEDIATELY. THE SERVICES ARE NOT DESIGNED FOR, AND MUST NOT BE USED IN, EMERGENCIES.

AI Outputs. YOU ACKNOWLEDGE THAT AI OUTPUTS MAY BE INACCURATE, INCOMPLETE, OR OUT OF DATE, AND THAT YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING ANY INFORMATION ON WHICH YOU INTEND TO RELY.

No warranty as to content or third-party services. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

24. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR (B) ONE HUNDRED U.S. DOLLARS ($100). CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

25. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms (including, without limitation, your representations regarding User Content in Section 9 and recording consent in Section 12); (4) your violation of the rights of a third party, including but not limited to intellectual property rights or privacy rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

26. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services, in accordance with our Privacy Policy. Although we perform regular routine backups of data, you are solely responsible for retaining your own copies of any information you consider critical. You agree that we shall have no liability to you for any loss or corruption of any data, and you hereby waive any right of action against us arising from any such loss or corruption of data, except to the extent caused by our gross negligence or willful misconduct.

27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, exchanging SMS with us, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, SMS, voice notification, and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

28. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

California residents have additional privacy rights described in our Privacy Policy.

29. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time, including in connection with a merger, acquisition, financing, or sale of assets; you may not assign these Legal Terms or any of your rights or obligations under them without our prior written consent.

Force majeure. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riot, civil unrest, government action, labor disputes, pandemic, internet outage, infrastructure failure, or service provider failure.

Severability. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

No agency. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

Construction. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of physical signing by the parties hereto to execute these Legal Terms.

Notices to us. Notices to us under these Legal Terms must be sent by email to legal@maximus.work or by mail to Maximus Voice LLC, 9 N River Rd #484, Auburn, ME 04210, Attn: Legal. Notices to you. Notices to you under these Legal Terms may be sent to the email address, mobile number, or postal address associated with your account, or by posting on the Services.

30. CONTACT US

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Maximus Voice LLC, 9 N River Rd #484, Auburn, ME 04210 United States Phone: ‪(207) 619-2771‬ Email: hello@maximus.work Legal notices: legal@maximus.work DMCA: dmca@maximus.work Privacy: privacy@maximus.work

Made in Maine. Built for the field.

hello@maximus.work